United Healthcare Archives - Steinlage Insurance Agency

Step-by-step process to getting preferred mail service pharmacy through OptumRx

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As soon as you receive your member id you can register and create a profile for OptumRx. Once you have created a profile you can then start entering your prescriptions either by: phone. Call OptumRx at 1-800-562-6223, 24 hours a day, 7 days a week. Please have your current prescription label with you when you call. mail. Complete, print and mail the mail order form to OptumRx along with your written prescription(s). View this helpful “Getting started” checklist for additional instructions. The address to send the mail order form to is Po Box 2975 Mission, KS 66201-1375 Or physician. Have your physician’s office call 1-800-791-7658 with your prescriptions, 8 a.m.–8 p.m. CT, Monday–Friday, excluding certain holidays, TTY 711 or fax them to 1-800-491-7997 24 hours 7 days a week. * Physician initiated way is the preferred method Frequently Asked Questions How long will it take from the time you send in your application to the time you should receive your prescription?…

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